| Getting started | Live in hours: add the machine and its PLC addresses, install Flowtics Edge. On your own cloud, we set everything up for you first, in 1–2 days. | In-house / other IIoT: Months of developer time, or weeks of setup and integration | SCADA / HMI: A system integrator project | WhatsApp + Excel: Nothing to set up, and nothing gets recorded |
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| Who you need | Your own team. No IT team, no integrator, no developer | In-house / other IIoT: Developers and IT, for as long as it runs | SCADA / HMI: An integrator to set it up, IT to run the server | WhatsApp + Excel: Someone typing it up every day |
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| New hardware | Usually none. Runs on the HMI or panel PC already there | In-house / other IIoT: Often a new gateway box per machine | SCADA / HMI: A server and licences per site | WhatsApp + Excel: None, because nothing is connected |
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| When something goes wrong | WhatsApp, SMS, email or app, per person, with escalation | In-house / other IIoT: Email or app, once someone sets it up | SCADA / HMI: An alarm screen in the control room | WhatsApp + Excel: Someone notices, then calls or posts in the group |
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| Why it happened | The AI analyst answers in plain words, in any language | In-house / other IIoT: Charts you read yourself | SCADA / HMI: Trend charts you read yourself | WhatsApp + Excel: Guesswork, and arguments |
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| Changing a setting | From the office, sent to the machine | In-house / other IIoT: A developer, or a support ticket | SCADA / HMI: An engineer at the site | WhatsApp + Excel: Someone at the machine |
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| Machines at many customers | Every machine at every customer. Each customer sees only theirs | In-house / other IIoT: Possible, with custom work | SCADA / HMI: One plant at a time | WhatsApp + Excel: The customer calls when it is already late |
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