Skip to content

Why Flowtics

Why machine builders choose Flowtics. The day a machine leaves your works, you stop seeing it.

What comes back is a phone call: late, angry, and from a site where nobody wrote down what the machine was doing. Flowtics keeps every machine you've sold talking to you, for its whole life.

Already running for Lineomatic, a machine builder in Ahmedabad: 100+ machines onboarded at 29 sites, in India and abroad.

One machine, its first year
Without Flowtics
  1. Sale
  2. Silence
  3. Angry call
  4. 2-day trip
  5. Spares elsewhere
  6. Warranty fight
With Flowtics
  1. Sale
  2. Alarm on WhatsApp
  3. Fixed by phone
  4. Service reminder
  5. Spares from you
  6. AMC renewed

Sound familiar?

Six problems every machine builder knows.

And what changes when every machine you've sold stays connected.

01
You hear about a breakdown from an angry customer.By then the machine has been down for hours.
With Flowtics

You see it first. Which machine, which alarm, since when, often before the customer picks up the phone.

02
An engineer travels just to find out what's wrong.Days of travel for six minutes of real work.
With Flowtics

Diagnose before anyone travels. Alarm history and live trends show the fault. Many are fixed on a phone call.

03
"Your machine isn't giving the speed you promised."It turns into an argument nobody can win.
With Flowtics

Settle it with evidence. The machine's own record of speed, stops and how it was actually run.

04
Warranty claims are settled on trust.Defect or misuse? Whoever argues harder wins.
With Flowtics

Warranty backed by data. See how the machine was really run before you accept a claim.

05
Maintenance happens after the breakdown.And the spare part is bought from someone else.
With Flowtics

Maintenance on time, spares from you. Reminders by running hours or production count, before the part fails.

06
The machine is a one-time sale.Once it's paid for, the relationship goes quiet.
With Flowtics

Yearly service income. Monitoring becomes a service you sell, on every machine you've sold.

The cost of one trip

Two days on the road for six minutes of work.

Most faults are simple once you can see them. The expensive part is finding out what they are.

Without FlowticsAbout 22 hours, and an engineer away for two days
  • Phone calls to understand it · 2 h
  • Travel, both ways · 16 h
  • On site, finding the fault · 4 h
  • Fixing it · 30 min
With Flowtics6 minutes, and nobody travels
  • Open the alarm, see the fault · 2 min
  • Walk the operator through it · 4 min

Illustrative. Your distances and your faults decide the real numbers.

Who it helps

Every team in your company gains something.

MD

Yearly service income from machines already sold, and every machine on one screen.

The business case
Service head

Fewer trips, alarms that escalate on their own, and every fault on the alarm dashboard.

Service
Service engineer

The fault, the live data and the remedy before picking up the phone.

Service
Design team

Which alarm keeps coming back on which model, from every machine in the field.

Your machines
Sales

A connected machine under your brand: a feature that beats a cheaper import.

Your brand
Spares team

Reminders by running hours, so you offer the part before it's bought elsewhere.

The business case

How many site visits did your team make last month, and how many could have been a phone call?

Talk to us

Book a free visit

See what your own machines can already tell you.

Half a day at your works and an honest written answer. No cost, no obligation.

What happens on the visit

  1. 01
    We come to your works

    Half a day. We look at two or three of your machines and their PLCs.

  2. 02
    We check what Flowtics can read

    Which readings, alarms and counters it can pick up, and what they would show you.

  3. 03
    You get a written report

    With your own numbers. Then you decide: stop there, or start a pilot.

  • No cost
  • No obligation
  • No technical preparation